I want to raise a concern

We value your comments and whether you have a compliment, suggestion or concern we would like to hear from you.

We hope that any concern (complaint) you have can be dealt with immediately by talking to the staff concerned or their Manager. However, you can also raise any concerns by:

Phoning the Customer Contact Centre on: 01495 745656

A member of staff in the Contact Centre will take your details and a summary of your concern and will pass this to the most appropriate person.  You will receive a call back within 48 hours when your concerns can be discussed in more detail and if possible resolved at this stage.

We value your comments and whether you have a compliment, suggestion or concern we would like to hear from you.

Information